Overview
| CODE | REASON | EFFECT |
| Fault Code: 3425 PID: SPN: 4344 FMI: 5/5 LAMP: Amber SRT: |
Open circuit detected in the diesel exhaust fluid line heater 3.
|
Possible reduced engine performance. |
Circuit Description
The aftertreatment diesel exhaust fluid line heaters are used to defrost and/or prevent freezing of the diesel exhaust fluid lines.
Component Location
The aftertreatment diesel exhaust fluid line heater 3 is located on the suction line between the diesel exhaust fluid tank and diesel exhaust fluid dosing unit.
Conditions for Running the Diagnostics
This diagnostic runs continuously when the keyswitch is in the ON position.
Conditions for Setting the Fault Codes
The Engine Control Module (ECM) detected an open in the line heater circuit.
Action Taken When the Fault Code is Active
- The ECM illuminates the amber CHECK ENGINE lamp and/or the malfunction indicator lamp (MIL) immediately when the diagnostic runs and fails.
Engine torque will be reduced if the engine is operated for an extended period of time with this fault active.
Engine torque will be severely reduced.
Vehicle speed will be limited to 8 km [5 mi] per hour after extended engine operation with the fault code active.
Conditions for Clearing the Fault Code
- To validate the repair, perform a key cycle, and then use the recommended Cummins® electronic service tool or equivalent to perform the Diesel Exhaust Fluid Doser System Heater Test found under ECM Diagnostic Tests.
- The fault code status displayed by the recommended Cummins® electronic service tool or equivalent will change to INACTIVE immediately after the diagnostic runs and passes.
- The ECM will turn off the amber CHECK ENGINE lamp immediately after the diagnostic runs and passes.
- For On-Board Diagnostics (OBD) engines, the ECM will extinguish the Malfunction Indicator Lamp (MIL) after three consecutive trips where the diagnostic runs and passes.
- The “Reset All Faults” command in the recommended Cummins® electronic service tool or equivalent can be used to clear active and inactive faults, as well as extinguish the MIL for OBD applications.
Shop Talk
Possible causes of this fault code include:
Malfunctioning line heater relay
Malfunctioning line heater
Malfunctioning aftertreatment diesel exhaust fluid controller.
Reference the appropriate OEM wiring diagram when troubleshooting circuits that utilize wiring supplied by the OEM.
For intermittent power supply and datalink communication issues with Aftertreatment Components, it is highly recommended that the OEM Power Distribution Center fuses and relays be thoroughly checked for loose, missing or intermittent connections.
Troubleshooting Summary
- Check for primary fault codes
- Technical Service Bulletin is available
- Circuit Load Test
- Aftertreatment diesel exhaust fluid controller harness open circuit check
- Aftertreatment diesel exhaust fluid line heater circuit pin to ground short
- Aftertreatment diesel exhaust fluid line heater is malfunctioning
Solution: S00000298
Verification
Conditions
- Turn keyswitch ON.
- Connect the recommended Cummins® electronic service tool or equivalent.
Action
- Use the recommended Cummins® electronic service tool or equivalent to read the fault codes.
Specification
Before troubleshooting this fault code, troubleshoot any fault code that is active or has more than one inactive count within the last 25 engine operating hours from the following list:
- Aftertreatment diesel exhaust fluid system: 3562, 3563, 3564
Linked Solutions
- None
Repair
- Perform a search on the appropriate fault codes.
Validation
- None
Solution: S00010961
Verification
Conditions
- Turn keyswitch OFF.
Specification
- Proceed to the Repair section if the Technical Service Bulletin is applicable.
Linked Solutions
- None
Repair
- Complete the action outlined in the Technical Service Bulletin.
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Solution: S00011049
Verification
Conditions
- Turn keyswitch OFF.
- Disconnect all components on the wiring circuit being tested.
Action
This test is NOT for checking the J1939 data link (+) and (-) pins since it may cause damage to the J1939 smart devices or sensors.
This test is NOT for checking the OEM wiring harness since it may cause damage to OEM smart devices or sensors.
- Perform the Circuit Load Test for the circuit being tested.
- Refer to the circuit diagram or wiring diagram for connector pin identification.
Specification
- If the voltage drop is not within specification, then a malfunctioning wiring harness has been detected.
Linked Solutions
- None
Repair
Repair or replace only the components that were found to be out of specification.
- Repair or replace the engine wiring harness.
- Repair or replace the OEM wiring harness.
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Solution: S00003289
Verification
Conditions
- Turn keyswitch OFF.
- Disconnect the aftertreatment diesel exhaust fluid line heater from the aftetreatment diesel exhaust fluid controller harness.
- Disconnect the aftertreatment diesel exhaust fluid line heater relay from the aftertreatment diesel exhaust fluid controller harness.
Action
- Measure the resistance between the aftertreatment diesel exhaust fluid line heater 3 SUPPLY pin at the aftertreatment diesel exhaust fluid line heater 3 harness connector and the aftertreatment diesel exhaust fluid line heater relay pin 87 at the aftertreatment diesel exhaust fluid line heater relay harness connector of the aftertretatment diesel exhaust fluid controller harness.
- Measure the resistance between the aftertreatment diesel exhaust fluid line heater 3 SIGNAL pin at the aftertreatment diesel exhaust fluid line heater 3 harness connector and the aftertreatment diesel exhaust fluid line heater 3 SIGNAL pin of the aftertreatment diesel exhaust fluid controller harness 86-pin connector.
Specification
- Proceed to the Repair section if the resistance is greater than the following specification: 10 Ω
Linked Solutions
- None
Repair
- Repair or replace aftertreatment diesel exhaust fluid controller harness.
Refer to OEM Service Manual
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Solution: S00003371
Verification
Conditions
- Turn keyswitch OFF.
- Disconnect the aftertreatment diesel exhaust fluid line heater from the aftetreatment diesel exhaust fluid controller harness.
- Disconnect the aftertreatment diesel exhaust fluid controller harness 86-pin connector from the aftertreatment diesel exhaust fluid controller.
Action
- Inspect the pins and connectors for damage.
- Measure the resistance between the aftertreatment diesel exhaust fluid line heater 3 SIGNAL pin at the aftertreatment diesel exhaust fluid controller harness 86-pin connector and ground.
- Refer to the circuit diagram or wiring diagram for connector pin identification.
Specification
- A malfunctioning OEM wiring harness has been detected if the resistance is less than the following specification: 100k Ω
- A malfunctioning aftertreatment diesel exhaust fluid controller has been detected if the resistance is greater than the following specification: 100k Ω
Linked Solutions
- None
Repair
Repair or replace only the components that were found to be out of specification.
- Repair or replace aftertreatment diesel exhaust fluid controller harness.
Refer to OEM Service Manual
- Replace aftertreatment diesel exhaust fluid controller.
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Solution: S00003985
Verification
Conditions
- Turn keyswitch OFF.
Action
- Verify all preceding solution verifications for this fault code have been performed.
Specification
- If the fault code is still active or inactive with more than one count within the last 25 engine hours and all the preceding solution verifications have been performed, then proceed to the Repair section.
Linked Solutions
- None
Repair
Repair or replace only the components that were found to be out of specification.
- Replace the aftertreatment diesel exhaust fluid line heater.
Refer to OEM Service Manual
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable the fault code.
- Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
If all steps have been completed and no root cause has been identified, then follow the technical escalation process.