Overview

 

CODEREASONEFFECT
Fault Code: 3562
PID: 
SPN: 5491
FMI: 3/3
LAMP: Amber
SRT:

 

High signal voltage detected at the diesel exhaust fluid line heater relay.

 

 

Possible reduced engine performance.

Circuit Description

The aftertreatment diesel exhaust fluid line heater relay is used to provide power to the aftertreatment diesel exhaust fluid line heaters.

Component Location

The aftertreatment diesel exhaust fluidline heater relay location is original equipment manufacturer (OEM) dependent. Refer to the OEM service manual.

 

Conditions for Running the Diagnostics

This diagnostic runs when the keyswitch is in the ON position and line heating is commanded ON.

Conditions for Setting the Fault Codes

The Engine Control Module (ECM) detected the aftertreatment diesel exhaust fluid line heater relay driver signal was shorted to high source.

Action Taken When the Fault Code is Active

  • The ECM illuminates the amber CHECK ENGINE lamp and/or the malfunction indicator lamp (MIL) immediately when the diagnostic runs and fails.

Engine torque will be reduced if the engine is operated for an extended period of time with this fault active.

Conditions for Clearing the Fault Code

  • To validate the repair, perform a key cycle, start the engine and let it idle for 1 minute.
  • The fault code status displayed by the recommended Cummins® electronic service tool or equivalent will change to INACTIVE immediately after the diagnostic runs and passes.
  • The ECM will turn off the amber CHECK ENGINE lamp immediately after the diagnostic runs and passes.
  • For On-Board Diagnostics (OBD) engines, the ECM will extinguish the Malfunction Indicator Lamp (MIL) after three consecutive trips where the diagnostic runs and passes.
  • The “Reset All Faults” command in the recommended Cummins® electronic service tool or equivalent can be used to clear active and inactive faults, as well as extinguish the MIL for OBD applications.

 

Shop Talk

Possible causes of this fault code include:

Short to battery voltage in the diesel exhaust fluid line heater relay circuit

A short circuit to battery in the OEM harness

Malfunctioning aftertreatment diesel exhaust fluid controller.

Reference the appropriate OEM wiring diagram when troubleshooting circuits that utilize wiring supplied by the OEM.

For intermittent power supply and datalink communication issues with Aftertreatment Components, it is highly recommended that the OEM Power Distribution Center fuses and relays be thoroughly checked for loose, missing or intermittent connections.

Solution: S00003237

Verification

Conditions

  • Turn keyswitch OFF.
  • Disconnect the aftertreatment diesel exhaust fluid controller wiring harness 53-pin connector from the aftertreatment diesel exhaust fluid controller.

Action

  • Measure the resistance between the aftertreatment diesel exhaust fluid line heater relay SUPPLY pin and the aftertreatment diesel exhaust fluid line heater relay RETURN pin at the aftertreatment diesel exhaust fluid controller wiring harness 53-pin connector.

Specification

  • A malfunctioning aftertreatment diesel exhaust fluid line heater relay has been detected if the resistance is greater than the following specification: 10k Ω
  • A malfunctioning aftertreatment diesel exhaust fluid controller has been detected if the resistance is less than the following specification: 10k Ω

Linked Solutions

  • None

Repair

Repair or replace only the components that were found to be out of specification.

  • Replace the aftertreatment diesel exhaust fluid line heater relay.

Refer to OEM Service Manual

  • Replace aftertreatment diesel exhaust fluid controller.

Refer to Procedure 011-057

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable Fault Code
  • Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00002807

Verification

Conditions

  • Turn keyswitch OFF.
  • Disconnect the aftertreatment diesel exhaust fluid controller harness 53-pin connector from the aftertreatment diesel exhaust fluid controller.
  • Disconnect the aftertreatment diesel exhaust fluid line heater relay from the aftertreatment diesel exhaust fluid controller harness.

Action

  • Inspect the pins and connectors for damage.

Refer to Procedure 019-361

  • Measure the resistance between the aftertreatment diesel exhaust fluid dosing unit relay RETURN pin at the OEM wiring harness ECM connector and all other pins in that connector.
  • Refer to the circuit diagram or wiring diagram for connector pin identification.

Specification

  • If the resistance is less than 100k Ω, then a malfunctioning aftertreatment diesel exhaust fluid controller harness has been detected.

Linked Solutions

  • None

Repair

  • Repair or replace aftertreatment diesel exhaust fluid controller harness.

Refer to OEM Service Manual

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable Fault Code
  • Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

If all steps have been completed and no root cause has been identified, then follow the technical escalation process.