Overview

 

CODEREASONEFFECT
Fault Code: 3261
PID: 
SPN: 4342
FMI: 5/5
LAMP: Amber
SRT:

 

Open circuit detected in the diesel exhaust fluid line heater 2.

 

 

Possible reduced engine performance.

Circuit Description

The aftertreatment diesel exhaust fluid line heaters are used to defrost and/or prevent freezing of the diesel exhaust fluid lines.

Component Location

The aftertreatment diesel exhaust fluid line heater 2 is located on the return line between the diesel exhaust fluid dosing unit and diesel exhaust fluid tank.

 

Conditions for Running the Diagnostics

This diagnostic runs when the keyswitch is in the ON position and line heating is commanded ON.

Conditions for Setting the Fault Codes

The Engine Control Module (ECM) detected an open in the line heater circuit.

Action Taken When the Fault Code is Active

  • The ECM illuminates the amber CHECK ENGINE lamp and/or the malfunction indicator lamp (MIL) immediately when the diagnostic runs and fails.
  • Diesel exhaust fluid injection into the aftertreatment system is disabled.

Engine torque will be reduced if the engine is operated for an extended period of time with this fault active.

Engine torque will be severely reduced.

Vehicle speed will be limited to 8 km [5 mi] per hour after extended engine operation with the fault code active.

Conditions for Clearing the Fault Code

  • To validate the repair, perform a key cycle, and then use the recommended Cummins® electronic service tool or equivalent to perform the Diesel Exhaust Fluid Doser System Heater Test found under ECM Diagnostic Tests.
  • The fault code status displayed by the recommended Cummins® electronic service tool or equivalent will change to INACTIVE immediately after the diagnostic runs and passes.
  • The ECM will turn off the amber CHECK ENGINE lamp immediately after the diagnostic runs and passes.
  • For On-Board Diagnostics (OBD) engines, the ECM will extinguish the Malfunction Indicator Lamp (MIL) after three consecutive trips where the diagnostic runs and passes.
  • The “Reset All Faults” command in the recommended Cummins® electronic service tool or equivalent can be used to clear active and inactive faults, as well as extinguish the MIL for OBD applications.

 

Shop Talk

Possible causes of this fault code include:

Malfunctioning line heater relay

Malfunctioning line heater

An open circuit in the OEM harness

Malfunctioning aftertreatment diesel exhaust fluid controller.

Reference the appropriate OEM wiring diagram when troubleshooting circuits that utilize wiring supplied by the OEM.

For intermittent power supply and datalink communication issues with Aftertreatment Components, it is highly recommended that the OEM Power Distribution Center fuses and relays be thoroughly checked for loose, missing or intermittent connections.

Solution: S00000269

Verification

Conditions

  • Turn keyswitch ON.
  • Connect the recommended Cummins® electronic service tool or equivalent.

Action

  • Use the recommended Cummins® electronic service tool or equivalent to read the fault codes.

Specification

Before troubleshooting this fault code, troubleshoot any fault code that is active or has more than one inactive count within the last 25 engine operating hours from the following list:

  • Aftertreatment diesel exhaust fluid system: 3562, 3563, 3564

Linked Solutions

  • None

Repair

  • Perform a search on the appropriate fault codes.

Validation

  • None

Solution: S00010961

Verification

Conditions

  • Turn keyswitch OFF.

Action

  • Technical Service Bulletin is available.

Refer to tsb220043

Specification

  • Proceed to the Repair section if the Technical Service Bulletin is applicable.

Linked Solutions

  • None

Repair

  • Complete the action outlined in the Technical Service Bulletin.

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00011049

Verification

Conditions

  • Turn keyswitch OFF.
  • Disconnect all components on the wiring circuit being tested.

Action

This test is NOT for checking the J1939 data link (+) and (-) pins since it may cause damage to the J1939 smart devices or sensors.

This test is NOT for checking the OEM wiring harness since it may cause damage to OEM smart devices or sensors.

  • Perform the Circuit Load Test for the circuit being tested.

Refer to Procedure 019-359

  • Refer to the circuit diagram or wiring diagram for connector pin identification.

Specification

  • If the voltage drop is not within specification, then a malfunctioning wiring harness has been detected.

Linked Solutions

  • None

Repair

Repair or replace only the components that were found to be out of specification.

  • Repair or replace the engine wiring harness.

Refer to Procedure 019-043

  • Repair or replace the OEM wiring harness.

Refer to Procedure 019-071

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00005968

Verification

Conditions

  • Turn keyswitch OFF.
  • Disconnect the aftertreatment diesel exhaust fluid line heater 2 from the aftetreatment diesel exhaust fluid controller wiring harness.

Action

  • Inspect the pins and connectors for damage.

Refer to Procedure 019-361

  • Place a jumper wire between the aftertreatrment diesel exhaust fluid line heater 2 SIGNAL pin and the aftertreatment diesel exhaust fluid line heater 2 SUPPLY pin at the aftertreatment diesel exhaust fluid line heater 2 connector of the OEM wiring harness.
  • Turn keyswitch ON.
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Perform the Diesel Exhaust Fluid Doser System Heater Test under the ECM Diagnostic Tests menu.
  • Wait 30 seconds before checking the circuit response.
  • Use the recommended Cummins® electronic service tool or equivalent to read the fault codes.

Specification

  • A malfunctioning aftertreatment diesel exhaust fluid line heater has been detected if the following fault code became active with the jumper in place: 3239

Linked Solutions

  • None

Repair

  • Replace the aftertreatment diesel exhaust fluid line heater.

Refer to OEM Service Manual

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00003432

Verification

Conditions

  • Turn keyswitch OFF.
  • Disconnect the aftertreatment diesel exhaust fluid line heater from the aftetreatment diesel exhaust fluid controller harness.
  • Disconnect the aftertreatment diesel exhaust fluid line heater relay from the aftertreatment diesel exhaust fluid controller harness.
  • Disconnect the aftertreatment diesel exhaust fluid controller harness 86-pin connector from the aftertreatment diesel exhaust fluid controller.

Action

  • Inspect the pins and connectors for damage.

Refer to Procedure 019-361

  • Measure the resistance between the aftertreatment diesel exhaust fluid line heater 2 SIGNAL pin at the aftertreatment diesel exhaust fluid line heater 2 harness connector and the aftertreatment diesel exhaust fluid line heater 2 SIGNAL pin of the aftertreatment diesel exhaust fluid controller harness 86-pin connector.
  • Refer to the circuit diagram or wiring diagram for connector pin identification.

Specification

  • Proceed to the Repair section if the resistance is greater than the following specification: 10 Ω

Linked Solutions

  • None

Repair

  • Repair or replace aftertreatment diesel exhaust fluid controller harness.

Refer to OEM Service Manual

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00005969

Verification

Conditions

  • Turn keyswitch OFF.
  • Disconnect the aftertreatment diesel exhaust fluid line heater 2 from the aftetreatment diesel exhaust fluid controller wiring harness.
  • Disconnect the aftertreatment diesel exhaust fluid controller wiring harness 86-pin connector from the aftertreatment diesel exhaust fluid controller.

Action

  • Inspect the pins and connectors for damage.

Refer to Procedure 019-361

  • Measure the resistance between the aftertreatment diesel exhaust fluid line heater 2 SIGNAL pin at the aftertreatment diesel exhaust fluid controller wiring harness 86-pin connector and ground.
  • Refer to the circuit diagram or wiring diagram for connector pin identification.

Specification

  • A malfunctioning aftertreatment diesel exhaust fluid controller wiring harness has been detected if the resistance is less than the following specification: 100k Ω

Linked Solutions

  • None

Repair

  • Repair or replace aftertreatment diesel exhaust fluid controller wiring harness.

Refer to OEM Service Manual

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00000783

Verification

Conditions

  • Turn keyswitch OFF.
  • Disconnect the aftertreatment diesel exhaust fluid line heater from the OEM wiring harness.
  • Disconnect the aftertreatment diesel exhaust fluid line heater relay from the OEM wiring harness.
  • Disconnect the OEM wiring harness connector from the ECM.

Action

  • Inspect the pins and connectors for damage.

Refer to Procedure 019-361

  • Measure the resistance between the aftertreatment diesel exhaust fluid line heater SIGNAL pin at the OEM wiring harness ECM connector and all other pins in the OEM connector.
  • Refer to the circuit diagram or wiring diagram for connector pin identification.

Specification

  • A malfunctioning OEM wiring harness has been detected if the resistance is less than the following specification: 100k Ω

Linked Solutions

  • None

Repair

  • Repair or replace the OEM wiring harness.

Refer to Procedure 019-071

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

Solution: S00003985

Verification

Conditions

  • Turn keyswitch OFF.

Action

  • Verify all preceding solution verifications for this fault code have been performed.

Specification

  • If the fault code is still active or inactive with more than one count within the last 25 engine hours and all the preceding solution verifications have been performed, then proceed to the Repair section.

Linked Solutions

  • None

Repair

Repair or replace only the components that were found to be out of specification.

  • Replace the aftertreatment diesel exhaust fluid line heater.

Refer to OEM Service Manual

Validation

  • Connect all components
  • Connect the recommended Cummins® electronic service tool or equivalent.
  • Disable the fault code.
  • Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
  • Verify that the fault code is no longer active.
  • Check ECM Calibration Revision History
  • Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
  • Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
  • Refer to ECM Calibration Revision History Database.

If all steps have been completed and no root cause has been identified, then follow the technical escalation process.