Overview
CODE | REASON | EFFECT |
Fault Code: 3564 PID: SPN: 5491 FMI: 5/5 LAMP: Amber SRT: |
Open circuit detected at the diesel exhaust fluid line heater relay.
|
Possible reduced engine performance. |
Circuit Description
The aftertreatment diesel exhaust fluid line heater relay is used to provide power to the aftertreatment diesel exhaust fluid line heaters.
Component Location
The aftertreatment diesel exhaust fluidline heater relay location is original equipment manufacturer (OEM) dependent. Refer to the OEM service manual.
Conditions for Running the Diagnostics
This diagnostic runs continuously when the keyswitch is in the ON position or when the engine is running.
Conditions for Setting the Fault Codes
The Engine Control Module (ECM) detected the aftertreatment diesel exhaust fluid line heater relay control signal was out or range low or open circuit.
Action Taken When the Fault Code is Active
- The ECM illuminates the amber CHECK ENGINE lamp and/or the malfunction indicator lamp (MIL) immediately when the diagnostic runs and fails.
Engine torque will be reduced if the engine is operated for an extended period of time with this fault active.
Vehicle speed will be limited to 8 km [5 mi] per hour after extended engine operation with the fault code active.
Conditions for Clearing the Fault Code
- To validate the repair, perform a key cycle, start the engine and let it idle for 1 minute.
- The fault code status displayed by the recommended Cummins® electronic service tool or equivalent will change to INACTIVE immediately after the diagnostic runs and passes.
- The ECM will turn off the amber CHECK ENGINE lamp immediately after the diagnostic runs and passes.
- For On-Board Diagnostics (OBD) engines, the ECM will extinguish the Malfunction Indicator Lamp (MIL) after three consecutive trips where the diagnostic runs and passes.
- The “Reset All Faults” command in the recommended Cummins® electronic service tool or equivalent can be used to clear active and inactive faults, as well as extinguish the MIL for OBD applications.
Shop Talk
Possible causes of this fault code include:
Open circuit in the aftertreatment diesel exhaust fluid line heater relay circuit
Open circuit in the aftertreatment diesel exhaust fluid controller harness
Malfunctioning aftertreatment diesel exhaust fluid controller.
Reference the appropriate OEM wiring diagram when troubleshooting circuits that utilize wiring supplied by the OEM.
For intermittent power supply and datalink communication issues with Aftertreatment Components, it is highly recommended that the OEM Power Distribution Center fuses and relays be thoroughly checked for loose, missing or intermittent connections
Troubleshooting Summary
Solution: S00003310
Verification
Conditions
- Turn keyswitch OFF.
- Disconnect the aftertreatment diesel exhaust fluid line heater relay from the aftertreatment diesel exhaust fluid controller harness.
Action
- Inspect the pins and connectors for damage.
- Place a jumper wire between the aftertreatrment diesel exhaust fluid line heater relay RETURN pin and the aftertreatment diesel exhaust fluid line heater relay SUPPLY pin at the aftertreatment diesel exhaust fluid line heater relay connector of the OEM wiring harness.
- Refer to the circuit diagram or wiring diagram for connector pin identification.
- Turn keyswitch ON.
- Wait for 60 seconds.
- Turn keyswitch OFF.
- Wait for 60 seconds.
- Turn keyswitch ON.
- Wait for 60 seconds.
- Connect the recommended Cummins® electronic service tool or equivalent.
- Use the recommended Cummins® electronic service tool or equivalent to read the fault codes.
Specification
- A malfunctioning aftertreatment diesel exhaust fluid line heater relay has been detected if the following fault code became active with the jumper in place: 3562
Linked Solutions
- None
Repair
- Replace the aftertreatment diesel exhaust fluid line heater relay.
Refer to OEM Service Manual
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable Fault Code
- Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
Solution: S00003069
Verification
Conditions
- Turn keyswitch OFF.
- Disconnect the aftertreatment diesel exhaust fluid line heater relay from the aftertreatment diesel exhaust fluid controller harness.
- Disconnect the 53-pin aftertreatment diesel exhaust fluid controller OEM wiring harness connector.
Action
- Inspect the pins and connectors for damage.
- Measure the resistance between the aftertreatment diesel exhaust fluid line heater relay SUPPLY pin at the 53 pin controller harness connector and the aftertreatment diesel exhaust fluid line heater relay SUPPLY pin (pin 86) at the line heater relay connector.
- Measure the resistance between the aftertreatment diesel exhaust fluid line heater relay RETURN pin at the aftertreatment diesel exhaust fluid controller harness 53-pin connector and the aftertreatment diesel exhaust fluid line heater relay RETURN pin at the aftertreatment diesel exhaust fluid line heater relay connector.
- Refer to the circuit diagram or wiring diagram for connector pin identification.
Specification
- A malfunctioning OEM wiring harness has been detected if the resistance is greater than the following specification: 10 Ω
Linked Solutions
- None
Repair
- Repair or replace the OEM wiring harness.
Refer to OEM Service Manual
Validation
- Connect all components
- Connect the recommended Cummins® electronic service tool or equivalent.
- Disable Fault Code
- Operate the engine within the «Conditions for Clearing the Fault Code» found in the Overview section of the troubleshooting procedure.
- Verify that the fault code is no longer active.
- Check ECM Calibration Revision History
- Use the recommended Cummins® electronic service tool or equivalent to find the current ECM code and revision number in the ECM.
- Compare the ECM code and revision number in the ECM to the calibration revisions listed in the ECM Calibration Revision History Database for applicable changes related to this fault code.
- Refer to ECM Calibration Revision History Database.
If all steps have been completed and no root cause has been identified, then follow the technical escalation process.